Logging In
ClinGen Registered User Login
In both the test (https://curation-test.clinicalgenome.org/) and production (https://curation.clinicalgenome.org/) versions of the ClinGen curation interfaces, users who have registered an email address can login by clicking “Login” in the header.
Login Troubleshooting
Please confirm that:
You've authenticated your email by receiving and entering the sent code. Note, codes may take a few minutes to appear in your email inbox.
You are on the correct site (Test or Production).
You are using the right email address with correct capitalization. Note that Username is case-sensitive, so "Curator@clinicalgenome.org" is NOT the same as "curator@ClinicalGenome.ORG"
Your account has been activated. Note that new production site accounts require validation in a manual approval process. Please allow up to three business days after registration for account activation.
If you still need assistance, email us at clingen-helpdesk@lists.stanford.edu.
Helpful information to include: Screenshots of error messages received, timeline of actions with time zone (e.g. when did you try to sign in), and what browser you are using to access the site.
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